Understand the fit before you commit.

ForgeSync connects Sage 100 to Shopify and configured sales channels. It automates routine order entry, inventory and catalog updates, and tracking, with an export queue and operational alerts.

Sage 100 Premium, validated on version 2022, with one production Sage company per installation. Other editions and versions require qualification. We also review currency, tax, warehouse, and data-volume requirements.

ForgeSync can link an existing catalog or populate a new store. SKU matching produces a review list for anything ambiguous, and we check your theme, apps, and required business rules with you before you subscribe.

Yes. Both products are built to be installed by your own team from the install guide, with support from us by email. If you would rather we did it: ForgeSync Managed install ($1,000, one time) covers the AWS stack, the server, the Shopify connection, verification and cutover, with your Sage administrator completing the Sage 100 prerequisites on the same call. Full install ($2,500, one time) adds the Sage 100 setup on your server, and needs administrator access to it for the session. The Sage AI Connector on its own installs in one remote session ($250, one time). All three are paid separately from the subscription; see the installation services on the pricing page.

Some workflows have been demonstrated on a non-Plus Shopify plan. That does not establish support for every checkout feature. We verify your plan, theme, and required enforcement behavior during qualification.

Yes. Your product data lives in Sage, and Sage is where we sync from, so the catalog does not need to be rebuilt by hand. If you already have a populated store, products are matched to Sage items one by one with a review list for anything ambiguous, never a guess.

ForgeSync comes in two plans. ForgeSync Core is $1,500 per month and connects Shopify to Sage 100. ForgeSync Pro is $1,950 per month and adds the eBay and Amazon modules. Sage AI Connector included in both plans. Pay yearly and get about two months free. You choose the plan inside the app after installing it from Shopify, and it bills on your Shopify invoice. You install ForgeSync itself in your own AWS account. If you would rather we install it, managed install is available and priced separately.

Your AWS account, your data, your Shopify store, and your configuration are yours. We explain Shopify app administration and support access before you subscribe.

Your own AWS, Sage and Shopify charges, any other third-party services you use, and the ForgeSync Enterprise subscription.

Cancellation terms are in your subscription agreement. Your AWS account, your data and your Shopify store stay yours.

It records export state and an external order identifier, then checks for an existing Sage order before resending an ambiguous attempt. If it cannot establish the result, the order stays held for investigation.

No. Imports and channel updates run on configured schedules and depend on source availability. We agree the refresh expectations and show operators when feeds need attention.

Configured pricing and stock conversions can translate Sage quantities into the containers sold online. You check the mappings against your catalog during setup, and we help by email.

The production Shopify implementation uses list prices. Customer-specific storefront pricing is a separately scoped requirement; it is not promised as a standard enabled feature.

Terms-order routing and credit-hold visibility have production experience. Displaying a hold does not prove that every checkout route blocks it; your required behavior is explicitly verified.

No. The operating plan defines which steps remain with your team. Core scope does not promise automatic refunds, RMAs, invoice posting, general-ledger writes, or tracking for unrelated manually entered reship orders.

Production workflows import orders into Sage, update quantities on mapped listings, return tracking, and check invoice totals. Automatic listing creation and price updates are separate scope.

Yes. The Amazon module is in use today, bringing catalog analysis and marketplace order, inventory, and tracking workflows into ForgeSync. We configure the channel around your account and Sage operation.

No. Sage AI Connector is a standalone product. Connect Claude to read Sage information through MCP, without needing ForgeSync or a Shopify store. We confirm the available lookups for your Sage edition and preferred assistant during setup.

No. It exposes a defined set of read operations. Authorized results pass through the Keyway relay to your chosen AI provider, whose data policies also apply.

A separate read-only Shopify admin app for viewing Sage customer information. Use your Sage exports for snapshots and a free health check, or discuss connected access alongside ForgeSync Enterprise.

The ForgeSync installation runs in your AWS account. Your IT team helps provision the required Sage access.

Support is included with the ForgeSync Enterprise subscription, by email, and managed install is priced separately.

Yes. Request the security brief and a technical review of your requirements. Detailed access, data handling, and deployment information is shared through the evaluation process.

Tell us your Sage edition and version, storefront, and the workflow you want to improve. We reply within one business day to discuss fit and the next step.