Orders need repeated fixes
Identify the mismatched customer, SKU, freight, tax, or payment rule behind the manual intervention.
CONNECTOR RESCUE
When the connection becomes the bottleneck.
Orders need correction, stock falls behind, or nobody can explain a failure. Start by understanding what the existing integration actually does.
Turn an uncertain system into a documented plan
Nobody trusts the stock
Check the source warehouse, update schedule, product mapping, and what happens when a feed stops.
The next change feels risky
Document the dependencies, support responsibilities, data handoff, and acceptance criteria for a replacement.
Start with an integration audit
Get a map of the current flow, a review of representative data and failures, and a recommendation with its verification limits.
The result may be a targeted repair, a ForgeSync implementation, or a separately scoped integration. Sage 100 is our deepest product experience; other ERPs are assessed individually.
Discuss an audit →Replace it with evidence and a rollback plan
01 · Assess
Understand the flow
Map your Sage setup, storefront, order paths, and the manual steps you want to remove. Agree what the implementation must prove.
02 · Build
Configure and verify
Configure the integration against your data and business rules. Validate representative orders, stock, shipping, and exceptions in a test environment.
03 · Operate
Launch with a handover
Use an agreed cutover and rollback plan. Deliver your configuration, operating guide, and a named support route.
Compare representative reads and orders in a test environment. Where a parallel run is appropriate, define which system can write so validation cannot create duplicate transactions. Cutover follows agreed acceptance criteria.
Show us where the workflow breaks
Describe the current connector and what your team has to fix by hand. We’ll help you decide whether an audit is the right starting point.
Discuss a rescue assessment